1. Information we collect
We may receive information you choose to provide when you call, email, inquire about services, schedule a visit, or communicate with Homekind. This may include:
- Your name, email address, telephone number, and preferred contact method.
- Scheduling details, service preferences, general support needs, and meeting location.
- Emergency contact information when reasonably needed for a scheduled service.
- Payment and transaction details processed by a third-party payment provider. Homekind does not intend to store complete payment-card numbers.
- Information you voluntarily share in messages or conversations.
Our website host may automatically process basic technical information such as IP address, browser or device type, pages requested, and access times for security, operation, and troubleshooting. Homekind does not currently use its own contact form, advertising tracker, or analytics cookie on this website.
2. How we use information
We use information to respond to inquiries, determine whether requested services are appropriate, schedule and provide services, communicate about visits, process payments, maintain business and safety records, improve our services, prevent misuse, and comply with legal obligations.
3. How information may be shared
Homekind does not sell personal information. We may share only the information reasonably necessary with service providers that help operate the website, communications, scheduling, payment processing, or professional business functions. Those providers handle information under their own terms and privacy policies.
Information may also be disclosed when required by law, to respond to valid legal process, to protect the rights or safety of a client or another person, to investigate suspected fraud or misuse, or in connection with a business transfer.
4. Personal and sensitive conversations
5. Third-party services and links
If Homekind uses or links to a third-party scheduling, payment, email, telephone, mapping, or other service, that provider may collect information directly from you. Its own privacy policy governs its handling of that information. Homekind is not responsible for the privacy practices of unaffiliated websites or services.
6. Data retention and security
We keep personal information only as long as reasonably needed for the purposes described in this policy, including providing services, maintaining necessary business records, resolving concerns, and meeting legal, tax, insurance, or safety obligations. Retention time varies by the type of record.
We use reasonable administrative and technical measures appropriate for a small service business. However, no website, email, telephone, or storage method can be guaranteed completely secure.
7. Your choices
You may ask what personal information Homekind maintains about you and request that it be corrected or deleted. Some information may need to be retained when required by law or for legitimate business, safety, accounting, dispute-resolution, or fraud-prevention purposes. You may also ask us to stop nonessential promotional communications.
8. Adults only
The Homekind website and services are intended for adults age 18 and older. We do not knowingly offer services to or collect personal information directly from anyone under 18. If we learn that information from a person under 18 was submitted, we will take reasonable steps to delete it.
9. Changes to this policy
We may update this policy as Homekind grows or its practices change. The revised policy will be posted on this page with a new effective date. Material changes will apply going forward unless the law requires otherwise.
10. Contact Homekind
Email: journey@soulcompassconsulting.services
Phone: 469-412-0433
Service area: Dallas–Fort Worth, Texas